Coupled which has a person-friendly interface, these capabilities support shoppers expose the designs hidden of their knowledge and determine significant mission intelligence.
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In the Elasticsearch Provider Console: Visit the Support web page or decide on the support icon, that appears like a life preserver, on any webpage from the console. Contact us by e-mail: [email protected]
Get in contact Why Instaclustr Unmatched working experience Our support team has substantial familiarity with Elasticsearch’s technological details and operational nuances. Our managed services pedigree and broad buyer foundation makes certain that we possess the knowledge to suit any purchaser natural environment. It’s what we do daily On a regular basis, we produce mission vital, significant general performance, and always-on info remedies for our shoppers. Our enterprise is centered on the operational performance of Elasticsearch and complementary open supply details layer systems. Focused team Elasticsearch support team is produced up of devoted engineers and Elasticsearch authorities with comprehensive operational working experience. We've got the ability to assist keep the clusters functioning efficiently and effectively under numerous situations and use circumstances Unmatched expertise Our support workforce has extensive expertise in Elasticsearch’s technological aspects and operational nuances.
When you have any technological concerns that are not for our Support team, hop on our Elastic Group boards and have solutions through the industry experts within the community, including people today from Elastic.
Our managed services pedigree and wide purchaser foundation makes sure that we possess the encounter to fit any purchaser ecosystem. It’s what we do every day On a regular basis, we deliver mission significant, significant efficiency, and often-on facts options for our prospects. Our firm is focused on the operational general performance of Elasticsearch and complementary open up source facts layer systems. Devoted staff Elasticsearch support workforce is created up of dedicated engineers and Elasticsearch gurus with substantial operational experience. We now have the ability to enable keep your clusters functioning successfully and effectively underneath different conditions and use situations Spin up a cluster in minutes Totally free Demo
When you have any technological concerns that aren't for our Support team, hop on our Elastic Local community discussion boards and obtain solutions within the professionals during the Neighborhood, together with folks from Elastic.
For buyers with no an active membership, check out the Elastic Neighborhood community forums and acquire answers from the authorities during the Neighborhood, which include persons from Elastic.
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On the lookout for crisis Elasticsearch support? Are you having operational issues with the self-managed Elasticsearch cluster in production surroundings?
By email: [email protected]. For those who Call us by e mail, remember to use the email handle you Elasticsearch support registered with, to ensure we can assist you much more immediately. For anyone who is utilizing a distribution list as your registered electronic mail, It's also possible to register a next e mail address with us.
Explain the challenge. Contain any related aspects, like error messages you encountered, dates and instances when the issue transpired, or anything you think is likely to be valuable.
Our support internet pages have already been provided in English, to translate to your required language You should use the designed-in translate perform in Chrome or Firefox.
With the release of The brand new Support Portal, even When you have an present account, you will be prompted to update your password.
To find out more, check Top quality Support Expert services Policy. In case you are on a normal subscription, and also you have an interest in upgrading your support amount, be sure to Speak to us. We also endorse which you examine our greatest practices guidebook for receiving the most out within your support expertise:
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Just open a circumstance to let us know the name and electronic mail address you want to generally be extra. When opening a scenario, There are many stuff you can do to obtain assist quicker: