We just stopped in to get a living room set for my mom. We had a fantastic practical experience. We labored with John Vann and he was a breath of clean air.
We came into Ashley’s just to look around mainly because we required to go and change all of our furniture because of a ceiling collapse Unfortunately not covered by insurance plan. One particular within your employees, Lengthy Tran, assisted us locate everything we wanted without the need to push and store around. He observed the very best offers for us for Bed room sets, lounge sets, and also eating. He was so successful looking into everything on his Ashley iPad and on-line to make certain inventory, costs, and shipping and delivery periods.
Excellent collection and very attentive customer support in shop and to the cell phone. Supply was pretty productive and arranged.
Kevin was super beneficial with my loading process. As was Christine the day I purchased our headboard. Thanks!
Arrived in just to search and Bruce was so useful and useful. Ended up acquiring my ideal mattress. The assistance Bruce delivered was phenomenal! Extremely propose Ashley’s for all your home excellent needs!
Cory M. Welcomed us on todays purchasing practical experience. It is incredibly tricky to shop with two kiddos but Cory was very patient and did a fantastic position explaining the details with the parts we were serious about. We sit up for returning to speak more details on the goods we’re considering.
He took me directly to it and afterwards highlighted the accent parts. At one particular stage we even took the pillow exterior to check colour in purely natural light-weight.
My Sales particular person really beneficial plus the customer support was really well mannered, professional, and individual i will definitely come back to get once again.
The lady that assisted us was pretty impolite. It absolutely was an regrettable practical experience. How are you going to have this kind of rude individual encouraging clients within your retail store? Hardly ever going again there again.
Lengthy story quick: I won't ever acquire furniture below once again. Help save your self and pick out in other places. I had an purchase that was an absolute nightmare. We were scheduled to get a mattress established and low table/conclude table set initially on five/19. When the supply persons arrived they notified us they didn’t hold the coffee table/conclusion table set with them, that it had been back orders BUT not one person experienced at any time notified us. We chose this established mainly because it may be delivered to the 19th. We reschedule for the espresso desk/conclusion table established delivery to manifest on 5/24. If the shipping people get there Not one of the glass inserts healthy ANY of your tables. We reschedule once more for shipping and delivery on 5/27. Once more Furniture the shipping and delivery persons arrive and yet again Not one of the glass inserts in shape any from the tables. I go to the Bodily retailer on five/27 and speak with The shop supervisor Acia. I explain the repeated troubles. I also let her realize that I now need to have this table established by Sunday, as I’m acquiring family over. She guarantees me she might get the table set shipped on Saturday, 5/29 and she will mark it VIP status and also have them place the table jointly to examine the glass just before delivery. Well Saturday five/29 arrives around and by noon I in no way received a affirmation text on what time and energy to count on the delivery. So I connect with the shipping hotline they usually inform me it absolutely was hardly ever scheduled by The shop manager, that she didn’t full the request.
Thank you Agnes! Didn’t have all the things we required in inventory but Agnes was very practical that will help us obtain what we preferred.
I was capable of get what I preferred at the correct value. The challenge was the gross sales individual. She was relatively impolite, and uninterested. She questioned why I'd personally want just a headboard, why I would not have it assembled with delivery which can be an extra $seventy nine, and appeared not to treatment about my answers. The thing is there is absolutely no assembly demanded with either piece I ordered.
Awful EXPERIENCE. Ashley Furniture on the internet and The shop not getting obligation for something. Help save yourself the hassle and purchase from retailers with superior customer care.
My gross sales particular person was the very best she didn’t pressure me out. She just let me search and he or she was incredibly educated. Best.